Return & Refund Policy

Return & Refund

Thank you for choosing TangentMotorSport. We strive to provide exceptional products and services to our valued customers. Please review the following information regarding our return and refund process:

  1. Email Verification Requirement: In order to receive the files or product, it is imperative that the provided email address is successfully verified. Failure to complete this step will result in an automatic refund of your purchase.
  2. Delivery Timeline: Upon successful email verification, please allow a processing time of 3-10 business days for us to share the files or deliver the product to you. We appreciate your patience during this period.
  3. Software Compatibility: While we make every effort to ensure our products are compatible with a wide range of software environments, there may be instances where compatibility issues arise. If our software does not support your specific request, a full refund will be issued promptly.
  4. Late or Missing Refunds: If you have not yet received your refund, we recommend first checking your bank account. Following that, we advise contacting your credit card company, as there may be a processing delay before the refund is officially reflected in your account.
    Subsequently, it is recommended to get in touch with your bank, as they may also require additional processing time. Should you have completed these steps and still have not received your refund, kindly reach out to us at [email protected], and we will be more than happy to assist you further.

We value your business and are committed to providing a seamless experience. If you have any questions or require further assistance, please do not hesitate to contact us.

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